Cancellations or change orders must be made within 24 hours or before the item has shipped to avoid shipping charge. Customer must report Damaged/Defect/Missing Items within 3 business days to avoid Claim Refusal from the manufacturer. Please call us at 1-800-752-7187.
Returns for All Products (except Air Tubs) can be accepted for any reasons other than damaged or defect within 30 days of the delivery date for an exchange or a refund. PLEASE NOTE: All Air Tubs can be returned for any reasons other than damaged or defect within 3 days ONLY or otherwise Sale is FINAL.
Returns are subject to a minimum restocking fee of 25% and original shipping is not refundable. All returns require a Return Merchandise Authorization (RMA) and must be returned ONLY if not used, uninstalled, unopened packing and perfect condition. Please do not return the item until you receive a Return Shipping Address from us.