Free Shipping We offer Free Shipping for most of our items... View Details CALL US AT 1-800-752-7187

SHIPPING POLICY


All packages must inspect immediately. Please make sure the number of boxes you receive is matched with the number of boxes noted on the delivery receipt. You must make a note on the proof of delivery for any damaged/defect/missing items.

If item is found damaged while driver is present, YOU MUST REFUSE THE ENTIRE PACKAGE. You must write a note on the delivery receipt saying “Item is damaged” and take pictures of damaged item prior the driver takes the damaged item with him. We are unable to process the damage claim to the manufacturer without the note on the receipt and damaged pictures provided to us.

If you found Damaged/Defect/Missing items after driver’s gone, please call customer service at 1-800-752-7187 immediately. You must send pictures of damaged item and the outside box of damaged item through email.

DAMAGE TERM: You must report damaged/defect/missing items within 3 business days after receiving the package or otherwise the manufacturer will refuse the claim. If item was proven damaged, we will ship the replacement for damaged parts only.

SHIPPING DISCLAIMER: We will make every effort and use every good measure to deliver your order on time. LuxVanity will not responsible for any delay of the shipment during transit, for any reasons including, but not limited to, negligence by the shipping carrier, employee strikes and or weather.











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